Effective Date: 2024

At Savory Sadhana, accessible at savorysadhana.com, we are committed to safeguarding the privacy of our global audience. This Privacy Policy explains how we collect, use, and protect your information and outlines your rights under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). By using our website, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

Personal Data

  • Directly Provided: Name, email address, shipping/billing address, phone number, and payment information when you make a purchase or contact us.
  • Optional Data: Preferences provided through surveys, feedback forms, or newsletter subscriptions.

Automatically Collected Data

  • IP address, device type, browser type, geographic location, and website activity (via cookies and analytics tools).
  • Information about interactions with our emails, including whether you opened them or clicked on links.

2. How We Use Your Information

We process your information for the following purposes:

  • Contractual Obligations: To process your orders, manage shipping, handle customer inquiries, and provide related services.
  • Legitimate Interests: To analyze website traffic, improve our offerings, and send relevant marketing content (only with explicit consent).
  • Legal Compliance: To comply with tax laws, fraud prevention, and other legal obligations.

3. GDPR Compliance (for EU Users)

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Your Data: Update inaccurate or incomplete information.
  • Delete Your Data: Request erasure of your personal data where legally permissible.
  • Restrict Processing: Limit how we use your data under certain circumstances.
  • Data Portability: Obtain and reuse your data for personal purposes.
  • Withdraw Consent: Opt-out of processing activities based on consent (e.g., marketing emails).
  • File a Complaint: Report concerns to your local data protection authority.

To exercise these rights, please contact us at daljeet@savorysadhana.com.

4. CCPA Compliance (for California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the personal data we collect, use, and share.
  • Right to Delete: Request deletion of your personal data unless it is required for legal purposes.
  • Right to Opt-Out: Opt-out of the sale of your personal data (Note: We do not sell personal data).
  • Right to Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.

To submit a request, email us at daljeet@savorysadhana.com. We will verify your identity before processing your request.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enhance user experience (e.g., remember your preferences).
  • Provide analytics and insights about website usage.
  • Deliver tailored advertisements (only with consent).

You can control cookies through your browser settings or opt-out of targeted advertising through services like Google Ads Preferences or YourAdChoices.

6. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. How We Protect Your Data

We employ industry-standard security measures, including encryption and secure server technologies, to protect your personal data. While no system is 100% secure, we continually review and improve our practices to prevent unauthorized access.

8. Sharing Your Data

We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT support services.
  • Legal Authorities: To comply with legal obligations or enforce our terms of service.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Children’s Privacy

Our services are not directed at individuals under 13 years of age, and we do not knowingly collect personal data from children.

11. Your Rights and Choices

We respect your rights to control your data. To submit a request, contact us at daljeet@savorysadhana.com. We aim to respond to inquiries within [30 days].

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be communicated via email (if applicable) or a prominent notice on our website.

13. Contact Us

If you have any questions or need assistance with your privacy rights, please contact:

Savory Sadhana
Email: daljeet@savorysadhana.com